703-790-1156                        1-800-ALS-TOW2 (257-8692)                        703-435-8888                        info@alstowingandstorage.com
     
          
  • What do I do if I think my vehicle has been impounded?
  •     Contact the local police department from which your vehicle was towed. They will be able to tell you if your vehicle has been towed and which towing company towed it.
            Alexandria 703-960-8816
            Arlington County 703-558-2227
            Fairfax County 703-691-2131
            Falls Church City 703-241-5050
            Loudoun County 703-777-0445
        
  • What do I do if Al’s Towing & Storage, Inc. impounded my vehicle?
  •     If your vehicle was impounded by Al’s Towing & Storage, Inc., and NOT directed by the Arlington County Police Department, call the Merrifield location for the reason for tow, vehicle location, and current charges.
        
  • What do I have to bring with me when I pick up my vehicle?
  •     In general, we require proof of ownership, a valid driver’s license and payment for all towing and impound costs prior to release of any vehicle.
        
  • How much will it cost to get my vehicle back if it was impounded?
  •     You will be charged an impound fee and daily storage fees. Storage fees are applied per calendar day. Administration fees may also apply.
        
  • What do I do if Arlington County had my car towed?
  •     If your vehicle was towed and impounded by Al’s Towing & Storage, Inc. at the direction of the Arlington County Police Department, you must first obtain a release PRIOR to coming to pick up the vehicle.
        
  • How do I obtain a release?
  •     You will have to contact Arlington County for individual requirements and charges before we will be permitted to release your vehicle.
        
        Fines or payments must be made at the Arlington County Treasurer's Office, located at:
            Arlington County Office Building, Courthouse Plaza
            2100 Clarendon Blvd.
            Suite #215 (Cashiers Window)
            Arlington, VA 22201
            8:00 am - 5:00 pm
        
        After hours until 10:00 PM, payment may be made at the Front Counter of the Arlington County Police Department, located at 1425 N. Courthouse Rd., Arlington, Virginia 22201. (703) 228-4251.
        
        Once you have met the County’s requirements and obtained a release form, you may contact us for location of vehicle towing and impound charges to pick up your vehicle.
        
  • Where can I pick up my vehicle?
  •     Refer to the locations tab for location addresses and online maps and directions.
        
  • Why did I receive a certified letter from DMV and/or Al’s Towing & Storage, Inc.
  •     A vehicle registered to you has been impounded and you are legally responsible for that vehicle. Contact the number provided on the letter for more information.